As you already know from personal experience, Anthem and UnitedHealthcare process medical and pharmacy claims. But did you know that both claims administrators now offer confidential health care management programs that include:

• 24-Hour Nurse Advice Line - that provides immediate access to Registered Nurses for urgent questions;
• Patient Safety Programs - that monitor your claims data to ensure the safety of your health care;
• Disease Management Programs - that prevent medical conditions from worsening; and
• Advanced Care Management Programs - that offer assistance to members with chronic illnesses.

Each of these programs is completely confidential, clinically based, and designed to help employees, retirees and spouses (who are not Medicare-eligible) improve the quality of their health.

At Company health fairs this year, be sure to fill out a health risk appraisal and request to have a summary of your results sent to Anthem or UHC. Their health care management programs, in turn, can contact you about any high risk conditions you may have and assist you in getting proper medical care for your particular situation. If you elect to share your results, they will be shared only between you, the WellFair vendor, and the Anthem or UHC health care management program.