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Mailing Address

Don't forget, our mailing address for sending in payments has changed. Mail your bill stub and payment to:

LG&E
PO Box 537108
Atlanta, GA 30353-7108




Green Energy:
The power to save. It's in your hands.

hand holding a globeLG&E now offers you an opportunity to contribute to the growth of renewable energy. Add Green Energy payments to your bill, and we will purchase the corresponding "green tags" from renewable energy sources in Kentucky and surrounding states.

By offering you a way to support the operation and development of renewable energy, we are giving you the chance to do your part to help improve the environment. Make the choice to make a difference — for today and tomorrow. The power is in your hands.

»  Learn more about the Green Energy program



Introducing LG&E's New BillMail ®

Now you can securely pay your bill right in the e-mail!

Image of laptop - Securely pay your bill right in the e-mail!Tired of writing checks, paying for stamps and mailing bills?

We can deliver your next LG&E bill via e-mail so that you can both view and pay it securely, all within the e-mail.

Three minutes and three steps is all it takes to Turn Off Your Paper Bill and Start LG&E BillMail®!

»  Details





Demand Conservation today!

Electric meter closeupYou can help the environment and save energy, too. Whether you choose our traditional switch program, which pays you to help the environment, or our programmable thermostat option where you have the potential to realize year-round savings, you can "Demand Conservation."

Sign up for our Demand Conservation program today. You can reduce energy demand by signing up for a device that we connect to your central air conditioner, heat pump or electric water heater, or a programmable thermostat.

Demand Conservation helps reduce peak demand, which enables us to use our power plants more efficiently and delay the addition of new ones.

»  Demand Conservation - Frequently Asked Questions
»  Details of the Demand Conservation Program



Tips for Sprucing Up Your Home

If you're landscaping your yard, don't plant vines or plants to grow up or near utility poles or guy wires. Never try to cut or remove a tree that is or could become entangled with power lines. Keep bushy shrubs away from your electric meter.






High Voltage Safety Video

Safety is a core value at LG&E. It's inherent in every aspect of our business. Our commitment to public awareness is critical and is a top priority of our company. Our focus is not only on the safety of our workforce and our contractors, but it's on the safety of our valued customers.

This High Voltage Safety Demonstration video illustrates professional line tech employees demonstrating the potential real-life dangers associated with electrical power lines. This video presents the full-scale demonstration using a kite, TV antenna, tree branch and other interesting props to dramatically demonstrate what happens when they come in contact with a power line.

If you would like to request a DVD or VHS copy for your organization, please send in this form.

»  High Voltage Safety Demonstration Video (WMV, 65 MB)




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Mailing Address
LG&E
PO Box 537108
Atlanta, GA 30353-7108
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Customer Self-Service: View/pay bills
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call center representative on a headsetResidential Service
Call Center Hours

Monday - Friday
7am - 7pm
(502) 589-1444
Outside Louisville
(800) 331-7370

Emergency outages may be called in 24 hours a day, 7 days a week.

General questions, concerns or requests?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Establish new electric/gas service or cancel service?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Power Outages/Downed Power Lines?
(502) 589-3500

Outside Louisville
(800) 331-7370

24 hours/day, 7 days/week

Gas Leaks
(known or suspected)/
Gas Emergencies?

(502) 589-5511

Outside Louisville
(800) 331-7370

24 hours/day, 7 days/week

Billing or rate questions?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Before U Dig (BUD)?
(800) 752-6007
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E.ON U.S. LLC meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.


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