KU Business Service Center - Summary Billing

This service is a great convenience to customers who have multiple meters and facilities, and therefore multiple bills. To reduce your paperwork and have all of your meter/energy information consolidated and itemized in one bill, our Summary Billing option is free and simple. You will still see the activity on each meter and facility, but you will have the convenience of sending only one check and one bill.

How does Summary Billing work?
Every month, we'll include the balances of all your individual accounts on a single statement - a Summary Bill. The separate accounts (called detail accounts) and their respective balances are shown on a detail listing page, with the option of receiving a statement for each detail account to be included with the Summary Bill. Simply pay the total amount indicated on the Summary Bill statement, and enclose the Summary Bill payment stub with your remittance in the return envelope.

Summary Billing helps you...

reduce the time and expense of processing checks.

reduce your postage costs.

improve your operating efficiency.

Do I pay extra for Summary Billing?
No. Summary Billing is a customer service KU and ODP provides at no additional cost.

What accounts are not eligible for the Summary Billing Program?

Accounts which have been disconnected for non-payment within the last 12 months.

Accounts for owners/builders before or between occupancy.

One-time, miscellaneous billings.

Accounts that are in arrears.

What other rules apply to Summary Billing?

No new summary accounts with less than five detail accounts are set up in the Summary Billing program unless they are also in the Automatic Bank Club.

Once removed from the Summary Billing program, customers are not eligible to re-enroll until after a twelve month period and must again meet all other qualifications for enrollment.

What information do I need to provide?

Complete the application form listing the account numbers and service addresses. You also may include your own I.D. codes, such as store numbers, for various accounts.

The address where the Summary Bill is to be mailed.

The name, email address, fax and telephone number for a contact person in your organization.

Will new accounts be added to a Summary Bill automatically?
No. For example, if you open a KU or ODP account for a new branch of your business, you'll need to make a specific request to add it to your Summary Bill account listing.

When is payment due on Summary Bill?
For Kentucky Utilties Company, the due date is about ten calendar days after the bill is mailed. For Old Dominion Power Company, the due date is about 20 days after the Summary Bill is mailed. Customers will be removed from the Summary Billing Program if there are two late payments within a twelve month period unless they enroll in the Automatic Bank Club program.

Call (800) 383-5582 or (859) 367-1200 to apply over the phone, or apply online.