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E.ON U.S. Home > Business Services > KU Business Services


Investing in Our Future

E.ON U.S. and its subsidiaries, LG&E and KU, are proud to be recognized as leading corporate citizens. We've built our reputation on providing safe, reliable energy with award-winning customer service.

Our employees and retirees are the keys to our success as they support our efforts to enhance economic growth and the quality of life throughout the communities we serve. We are experiencing a time of unprecedented growth and construction activity at E.ON U.S. as we strive to meet our customers' ever-increasing demand for energy and preserve the environment for future generations.

This video, "Investing in Our Future," is an overview of more than a dozen major construction projects currently under way at E.ON U.S. The video demonstrates our employees' unwavering commitment to the concept of "Customers first. Energy that lasts."

Watch video



Green Energy:
The power to save. It's in your hands.

hand holding a globeKU now offers you an opportunity to contribute to the growth of renewable energy. Add Green Energy payments to your bill, and we will purchase the corresponding "green tags" from renewable energy sources in Kentucky and surrounding states.

By offering you a way to support the operation and development of renewable energy, we are giving you the chance to do your part to help improve the environment. Make the choice to make a difference — for today and tomorrow. The power is in your hands.

Learn more about the Green Energy program



KU BillMail ®

Now you can securely pay your bill right in the e-mail!

Image of laptop - Securely pay your bill right in the e-mail!Tired of writing checks, paying for stamps and mailing bills?

We can deliver your next KU or ODP bill via e-mail so that you can both view and pay it securely, all within the e-mail.

Three minutes and three steps is all it takes to Turn Off Your Paper Bill and Start KU BillMail®!

To sign up for KU BillMail, you will need:

  • Your KU or ODP account number
  • An active e-mail address
  • You will need your KU/ODP meter number (including the letter at the beginning).
    For example, enter L123456.*
* This information can be found in the Meter Reading Information section of your KU or ODP bill.

If you choose to pay your bill electronically once you have signed up for KU BillMail, you will need:

  • Your bank account and routing number

If you need to call us for any reason, please dial 1-800-331-7370.

Click image to sign up for KU BillMail



Try our new Commercial Energy Calculator

calculatorKU is helping commercial and small industrial customers discover cost-savings with the launch of the company's online energy calculator.

The interactive commercial energy calculator requires only a few inputs from the customer before instantly generating a business energy analysis and the potential dollar savings for each behavior modification, lighting change or facility improvement made by the customer. The calculator is pre-programmed to account for local weather data and rates for KU.  Learn more






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Columbus Day
On Oct. 13, call centers, customer walk-in offices and business service centers will be closed in observance of Columbus Day.
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Mailing Address
KU/ODP
PO Box 536200
Atlanta, GA 30353-6200
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Customer Self-Service: View/pay bills
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customer representativeBusiness Service
Center Hours

Monday - Friday
7am - 6pm EST
(859) 367-1200 or
(800) 383-5582

Emergency outages may be called in 24 hours a day, 7 days a week.

Questions or requests?
Start/stop/cancel service?
Bill/rate questions?
(800) 383-5582 or
(859) 367-1200

Power Outages/Downed Power Lines
(800) 981-0600
800-383-5582 or
859-367-1200
during business hours

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